At Premier Lux, we offer a diverse fleet to accommodate various group sizes and travel needs. Our options include:
Full-Sized Coaches: Ideal for large groups, these buses offer spacious seating, luxurious amenities, and ample storage.
Mini Coaches: Perfect for medium-sized groups, providing comfort and convenience with a more compact design.
Mercedes Sprinter Vans: Great for smaller groups, featuring premium seating and modern features for a refined travel experience.

At Premier Lux, our charter buses are designed to provide a comfortable and enjoyable travel experience. Amenities vary by vehicle, but generally include:
Plush Seating: Comfortable, reclining seats with ample legroom.
Air Conditioning: Climate control to keep the interior at a comfortable temperature.
Wi-Fi: Onboard internet access for staying connected.
Power Outlets: Convenient charging options for your devices.
Entertainment Systems: High-quality audio and video systems to enhance your journey.
Onboard Restrooms: Available on select buses for added convenience.

1. Submit a Request: Start by providing your travel details through our online quote request form or by contacting our sales team directly. Include information such as the date, time, destination, and the number of passengers.
2. Receive a Quote: We’ll review your request and provide you with a detailed, customized quote based on your specific needs.
3. Confirm Your Reservation: Once you’re satisfied with the quote, confirm your booking by signing the contract and making the required 20% deposit. Our team will guide you through this step and answer any questions you may have. 4. Finalize Details: We’ll work with you to finalize the itinerary, including pick-up and drop-off locations, special requests, and any additional services.
5. Enjoy Your Trip: On the day of your journey, our professional drivers will ensure a smooth and comfortable ride. Our dispatch team will coordinate all logistics to ensure timely and efficient service. For any changes or special requests, our team is here to assist you throughout the process to ensure your travel experience is seamless and enjoyable.

At Premier Lux, the safety and professionalism of our drivers are our top priorities. Here’s how we ensure our drivers meet the highest standards:
1. Rigorous Hiring Process: We conduct thorough background checks, including criminal history and driving record evaluations, to ensure each driver has a clean and reliable background.
2. Extensive Training: Our drivers undergo comprehensive training programs that cover safe driving practices, customer service, and emergency procedures. This training ensures they are well-prepared to handle a variety of situations and provide exceptional service.
3. DOT Compliance: All drivers are trained and certified in accordance with Department of Transportation (DOT) regulations, including drug and alcohol testing.
4. Regular Evaluations: We conduct ongoing assessments and refresher courses to keep our drivers updated on the latest safety protocols and best practices.
5. Vehicle Inspections: Drivers perform routine inspections and maintenance checks on their buses to ensure they are in top condition before and after each trip.
With these measures in place, you can trust that our drivers are highly skilled, experienced, and dedicated to providing a safe and pleasant travel experience.

At Premier Lux, we aim to be flexible with your travel plans while maintaining clear policies:
Deposits: Deposits are non-refundable. However, you can transfer the deposit to a new trip within one year of the original booking date if you need to reschedule.
Cancellation: For cancellations made less than 7 days before your scheduled departure, no refund will be issued. Cancellations made more than 7 days in advance are subject to a refund minus the non-refundable deposit.
We recommend contacting us as early as possible if you need to make changes to your reservation. Our team is here to assist with rescheduling and to ensure a smooth process for any adjustments you may need.

At Premier Lux, we allow food and beverages onboard to make your journey more enjoyable.
Here are our policies:
Food and Non-Alcoholic Beverages: You’re welcome to bring and consume food and non-alcoholic beverages during your trip. However, we ask that you clean up after yourselves to keep the bus tidy. Failure to do so may result in additional cleaning fees.
Alcoholic Beverages: Alcoholic beverages are not permitted unless an additional $300 deposit is paid in advance. This deposit ensures compliance with our policies and covers any potential cleaning or damage costs.
We appreciate your cooperation in helping us maintain a clean and comfortable environment for all passengers. If you have any questions or need to arrange for alcoholic beverages, please contact us prior to your trip.